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Welcome to Gulf Computer Center

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Product Return Policy

You can easily return the product and get your money back.

In order to apply the highest quality standards, we always try to provide the best services to make you enjoy the shopping on our website. There is no need to worry, because you can easily return the product for any reason within certain period and under specific conditions. This is by contacting us on 'Contact Us' page.

Product Return Policy Is Applied As Follows:

Returning the product for any reason must occur within the first 3 days from the date of receipt mentioned on the shipping company’s website. The customer must contact us during this period. The return policy does not include software and special orders that have been requested, outside the website. (Check out the second and the third term of the customer’s right in the Terms & Conditions page).

The product must be in its original state before usage, meaning, it must be in its original packaging along with all its attachments and accessories and other equipment; in addition to any other products that included as a sale offer.

As for the shipping fees, pay upon receipt, it’s un-retrievable, (unless the product’s condition was matching the 2nd and the 3rd terms of the customer’s rights condition in the Terms & Conditions page). The customer will only get back the price of the product, and we will pay the funds of shipping the product back to us.

The customer must send back the original bill with the shipment.

The returning of the customer’s money will be through bank transaction to his personal account in the Kingdom of Saudi Arabia. So, the bank account’s name must match the name written in the registration form on our website. The transaction will take 5 - 7 business days, starting from the moment we receive the item back from the shipping company.

If the first three days were ended and the customer wanted to return the product because of a technical malfunction or a manufacturing defect, please visit the Terms & Conditions page for more details about the customer’s rights and warranty conditions.